Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If an Answer is helpful, please click 'Accept Answer' and upvote it. Not quite sure why this option would delay working in your organization but we indeed could not modify those settings in Outlook if you still keep your GPO settings.Īs a workaround for emails that you do not would like Read Receipt, maybe you could edit and send them using web mail client, though indeed inconvenient. Many other Outlook settings(AutoArchive settings for example) in GPO will also greyed out, work the same. Outlook will follow the settings you configured in the GPO and those settings will be grayed out and cannot be changed. I just changed it to send delivery reports to message originator I believe the option was and it actually worked.Hi to my tests, using Outlook 365, once I enable the tracking option in GPO like your screenshot, after restarting the Outlook desktop client, the tracking options in Outlook would immediately turn grey like below:Īnd as I know, it is quite normal that those setting you configured will turn grey in Outlook. It was set to do not send delivery reports. This can be beneficial to other community members reading the thread. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. I found if the distribution list is not mail enabled, we can’t send email to the distribution list on Exchange 2003. Sent either to the sender of the message or to the owner of the distribution group.īTW, what is the version of your Exchange server? To request a delivery receipt, click the Request a Delivery Receipt for This Message check box to select it. But this test was done in single domain Exchange 2003 environment.įor example, I add DL2 as member of DL1, and DL2 is the only member of DL1, the receipt works actually.ĭid you check the owner of the 3 different distribution list and the company-wide distribution list?Įxchange server does not send NDRs, read receipts, delivery receipts, or out-of-office messages to members of distribution groups. After you create a new message, completing the To and Subject fields and typing the message text, on the Options tab, in the Tracking group, click the dialog box launcher: The Message Options dialog box opens. when I created two DLs and put one inside the other, the receipt works actually.

Office 365 outlook read receipt list